Look, I love a good policy binder as much as the next HR nerd (okay, maybe sometimes even more).
But here’s the thing no one wants to say out loud:
Sometimes the “right” answer on paper is actually the wrong move in real life. 🙃
In this episode, I sat down with Stephanie Schuler to talk about the messy, gray, can’t-Google-it moments where consistency, fairness, and actual human judgment all collide.
The easy answers may not always exist, but the better ones do!
0:02:34 – One Hard Truth About Work
0:04:37 – When Policies Aren’t Written for Edge Cases
0:06:13 – Does Law School Help with HR Practices?
0:07:48 – When Following a Policy Actually Causes Harm
0:11:21 – Who Should Have the Power to Override Policy?
0:15:13 – Consistency Vs Fairness
0:19:21 – Keeping Exceptions From Turning Into Favoritism
0:22:25 – What to Say to a CEO Who Only Wants Things “By the Book”
0:26:53 – Recovering From Broken Trust
0:31:08 – Is HR the Enforcer of Policy, or the Translator?
0:35:48 – Breaking Rules as an HR Manager
0:41:46 – One Policy Stephanie Wishes Never Existed
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LinkedIn: https://www.linkedin.com/in/sdshuler/
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YouTube: https://www.youtube.com/@ihateit-here/videos