S13 E7: Your Uncoordinated Org Restructure Is Giving Everyone Trust Issues (with Kaity Jacobsen)

Hebba Youssef
Hebba Youssef
August 24, 2026

Change is inevitable, but apparently at some orgs, explaining it to people is optional!

In this episode, I’m joined by Kaity Jacobsen (Director, Talent Engagement at Xactly) to talk about why leaders keep obsessing over all these sexy strategies while treating change management like HR’s annoying little side quest.

We get into AI agents, broken trust, typical corporate chaos, and why no robot is ever going to save you from having an actual convo with your employees about any of this stuff. Tragic, I know!

With Shapes, people management looks completely different.

Think AI agents handling the routine, a secure HR core, and the ability to build any people tool your org needs, just by describing it in plain english in their built in Shapes Vibe studio.

If your systems feel stuck in 2015, go check out Shapes at⁠⁠⁠https://shapes.co/⁠⁠⁠

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Follow Kaity on LinkedIn:https://www.linkedin.com/in/kaityjacobsen/

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Hebba Youssef
Hebba Youssef