Archive
Everything published by I Hate It Here.
July 2025
- JUL 28S9 E2: Why It’s Never Too Late to Pivot Careers with Ash HynieSo if you didn’t know,I love a good career pivot story!
- JUL 25PTO meltdowns & ERG drama
- JUL 24Current state VS future state: What’s in Store for RecruitingLet’s start with the obvious and acknowledge that recruiting is… hard. If you’ve worked in recruiting for more than five minutes, you already know the job isn’t for the faint of heart. It’s one of those roles where everyone thinks they can do it better than you, until they actually try sourcing someone then it’s […]
- JUL 23soft skills, hard truths
- JUL 21your AI strategy
- JUL 21S9 E1: I’m Burnt Out, Now What? with Eva BakBurnout is basically an epidemic. And HR? We’re patient zero!
- JUL 18overwhelmed & oversharing
- JUL 17📓 The DIY Comms Playbook with AMC TheatresThis special edition deep dive is sponsored by Workvivo by Zoom who have a very exciting virtual event coming up on July 29th with AMC Theatres. What’s a deep dive? Deep dives are opportunities for me to collab with specific companies in the HR/People space on topics of joint interest to them, me, and even […]
- JUL 16‘123456’ password? LOL
- JUL 14helping or hurting?
- JUL 11promoted into a mess
- JUL 9stress, romance and AI
- JUL 6📓 culture cuesCulture cues: I once spent an entire quarter writing about the 5 pillars of culture but as I thought about what I wanted to write about this quarter I kept coming back to culture. I couldn’t stop thinking about how we talked about culture when I first started working VS how we talk about it […]
- JUL 4📓 protect peace, deliver chaos🔍 promotions & layoffs ✍🏾What’s the best way to protect our peace and sanity, and minimize our guilt when delivering difficult news (such as demotions and layoffs)? It’s not as difficult when dealing with this situation periodically to an individual, but mass notifications take a bigger toll on us in multiple ways. Context: Government / […]
- JUL 2📓 hot takes (literally)🗞️ Here’s the Tea: 🤖 Gen Z employees say they rely on AI for emotional intelligence The TL;DR: Gen Z workers are leaning hard on AI for workplace emotional intelligence…interpreting tone, drafting replies, and even navigating conflicts. While many find it boosts confidence, AI can also reinforce biases and discourage personal accountability, since it lacks […]
June 2025
- JUN 30📓 the scoop on what employees wantIn case you missed it… Not going to lie, when I started planning this quarter, I thought I might have gone tooooo big. What do employees want is such a loaded question… There are so many directions to go, so many things employees are asking for, so many needs that can’t be solved with just […]
- JUN 27📓 layoffs & comebacks🔍 job hunting ✍🏾Will you be covering anything about the HR job market? The HR job market is highly oversaturated right now – and I’d love to hear more about this. Also, why is HR often the first department to get downsized? Context: It seems many are laid off, looking to change roles/companies, or wanting […]
- JUN 25📓 robots, retirement, & rage🗞️ Here’s the Tea: 💼 Amazon CEO Andy Jassy came clean about AI’s impact on white-collar jobs. That might be a good thing… The TL;DR: Amazon CEO Andy Jassy warned employees that AI will likely reduce white-collar jobs, joining other tech CEOs in being upfront about AI’s workforce impact. While some workers feel anxious about […]
- JUN 23📓 better benefitsThe benefits evolution is here: There was a time when “we offer medical, dental, and vision” was enough. But today? That’s just the baseline. As healthcare costs continue to rise and life gets more complicated and complex, employees are actually looking for more than basic coverage. They want support that reflects the full human experience. […]
- JUN 23S8 E10: The Trust Paradox: Hard to Earn, Easy to Destroy, Impossible to Fake with Minda HartsOperating without trust in HR is almost IMPOSSIBLE.
- JUN 20essential ≠ untouchable
- JUN 18📓 gen z’s revenge tour🗞️ Here’s the Tea: 🤔 Zoom CEO says work-life balance doesn’t exist: ‘Work is life, life is work’—but there’s one exception… The TL;DR: Zoom CEO Eric Yuan declares work-life balance a myth (“work is life, life is work”), admits he’s ditched hobbies for his $20B company—but insists family trumps work conflicts. He predicts AI could […]
- JUN 16S8 E9: Awakening Accessibility: A New Hope for Actually Including People with Lia SethLook, we’ve all been there at this point:
- JUN 16📓 inspiration is lowWhen employees seem uninspired: Last week I wrote about what to do when YOUR inspiration is on empty. Now, what to do when your employees are experiencing the same. And let me just state the obvious: the world feels heavy right now. From political turmoil, economic uncertainty, wars, etc its no wonder employees could be […]
- JUN 13toxic VPs & schedules
- JUN 11RTO no more?
- JUN 11HR Confessions Vol. 3: The Burnout ChroniclesOh, you’re back for more horror stories and confessions? Bold choice, my friend! Welcome to the third edition of HR confessions, where the stories never stop being deranged, the burnout never stops being real, and the sheer audacity of corporate nonsense continues to push our sanity to its absolute limits! Today’s confessions? We’re serving all […]
- JUN 9S8 E8: Culture or Cult? How to Spot (and Fix) Fake Work Environments with Latesha ByrdI hate to say it, but your “amazing culture” might be a lie .
- JUN 9📓 inspiration on emptyWhen inspiration wanes… Do you ever feel like the soul has been sucked out of work? Like you’re just doing things… to do things? Another email, another meeting, another presentation, another process, another “circle back.” Ugh. Maybe you’re burned out. Maybe you’re stuck in a broken system. Maybe you’re drowning in bureaucracy or dodging office […]
- JUN 6📓 chaos calls, we answer🍿 tardiness & drama ✍🏾 What can we do if “higher up HR” has been brought in to shut down employee drama and they won’t get involved? Context: It was suggested to escalate the issue to higher up in HR to shut down the drama. An employee came to HR with what on the surface appears […]
- JUN 4📓 pay, progress, and the labor force🗞️ Here’s the Tea: 📈 CEO pay rose nearly 10% in 2024 as stock prices and profits soared. The TL;DR: CEO pay for S&P 500 leaders jumped nearly 10% in 2024 to a median of $17.1 million, thanks to performance-based stock awards amid booming profits and markets. The average worker’s pay rose only 1.7% to […]
- JUN 2S8 E7: Your Leadership is a Joke (But Nobody’s Laughing) with Matt PoepselLook, I’ll be honest: most “leadership experts” lowkey make me want to throw my laptop into a pool.
- JUN 1Being treated right at work shouldn’t be revolutionary…TW: Workplace trauma, mistreatment, toxic behavior Have you ever been mistreated at work? I’ve been screamed at, dealt with toxic coworkers, and micromanaged like no other. TBH: Almost everyone I know can name a moment they weren’t treated right at work. Like they’ve experienced: 👎🏽 A manager who humiliated them in front of a team👎🏽 […]
May 2025
- MAY 30📓 who does what in HR?✍🏽 listening & communicating ✍🏾 How do I navigate a group of employees requesting work-life balance accommodations that typically only work normal hours? Context: Fashion brand, privately owned, 20 people. We don’t have a formal HR person and oftentimes employees come to me to voice their concerns. Certain roles get WFH 1/week, where others cannot […]
- MAY 29policy problems
- MAY 28📓 trust building 101🗞️ Here’s the Tea: 🔎 Workday’s hiring AI is under fire for alleged age bias The TL;DR: Workday’s job-screening AI is at the center of a growing lawsuit, now open to others claiming they were rejected for jobs because they’re over 40. Plaintiffs say the AI system denied them in minutes (sometimes outside business hours) based on age, […]
- MAY 26S8 E6: The Corporate Hunger Games: May the Ass-Kissing Be Ever in Your Favor with Jessica WinderWhether we like it or not, office politics are an unavoidable part of corporate life.
- MAY 25Manager Horror Stories^^ Me reading some of these stories… Lately, I’ve been spending time writing about managers. From the good, the bad, and the utterly checked out. We’ve talked about their impact, where they’re struggling, and what support they actually need. Shoutout to Jill for being a guest last week and sharing some killer tips! But let’s […]
- MAY 23Automate This, Not That: The Recruiting EditionLet’s play a game called Why Do We Still Do This to Ourselves? You spend days (or even weeks) crafting the perfect job description, obsessing over every word to attract top talent. You host engaging interviews where candidates leave excited, maybe even *gasp* inspired! Then? You hit them with: 👮 A background check process that […]
- MAY 23drama or data? pick one
- MAY 21📓 RTO update🗞️ Here’s the Tea: 🤖 Tech workers are having an even harder time finding work, thanks to AI The TL;DR: Tech workers are struggling to find jobs as AI automates basic coding tasks, hiring processes slow to a crawl, and employers hold out for “perfect” candidates. Layoffs have flooded the market with talent, while early-career coders are especially […]
- MAY 19The Most Undersupported Role in Your Org?We ask a lot of managers. Like: ✅Deliver results ✅Motivate their team ✅Retain top performers ✅Drive team performance ✅Coach with empathy and understanding ✅Handle change management ✅Communicate clearly (and constantly!) ✅Foster inclusion ✅Hold people accountable ✅Manage up, down and across Sometimes all in ONE DAY. Ooof. It can be really overwhelming to be a manager. […]
- MAY 19S8 E5: The Certainty Gap: Why Employees Feel Like They’re Working Blindfolded with Kat KibbenThis should come as no surprise anymore, but your employees aren’t just asking for certainty these days, they’re BEGGING for it!
- MAY 17📓 when work implodes🆘 career crisis ✍🏽 What advice would you give to professionals who are potentially facing job loss, due to the new administration’s policies, that have been in their current position for 10+ years? What will the process look like for gaining new employment and how have things changed since we did it last? Context: My […]
- MAY 14📓 chaotic vibes🗞️ Here’s the Tea: 🤖 IBM CEO says replacing HR staff with AI led to more hiring The TL;DR: IBM’s CEO says they cut hundreds of HR roles using AI, but didn’t shrink the company. Instead, they used those savings to hire more strategically in areas like sales, programming, and marketing. My POV: I have […]
- MAY 12S8 E4: Compensation Clarity: The Trust Builder No One Uses with Matt McFarlaneLet’s talk about the elephant in the room: MONEY. 💸
- MAY 11Are your Managers the Problem?🤯I read a stat last year about how your manager has just as much impact on your mental health as your partner and more of an impact than your doctor or therapist. I still think about that stat at least once a week. Managers can truly make or break an employee’s experience at work. Gallup’s […]
- MAY 9evals & energy vampires
- MAY 9The HR Hall of WTF: Where Common Sense Goes to DieLet’s get one thing straight: HR is not for the weak of heart. It’s a battlefield where common sense goes to die, and you (yes, YOU) are the unlucky soul holding the whistle when the game needs a timeout. Today, we’re airing out the HR confessions that’ll make you laugh, cry, and maybe even reconsider […]
- MAY 7📓 news, compensation pep talks and conflict stats🗞️ Here’s the Tea: 😬 Fired Kohl’s CEO Said to Have Had History of Mixing Relationship With Work The TL;DR: Kohl’s terminated CEO Ashley Buchanan after an investigation revealed he directed business to a vendor with whom he had an undisclosed personal relationship, violating company ethics policies. The relationship reportedly spanned a decade across multiple […]
- MAY 5📓 how to motivate your teamMotivating Employees 🙋🏽♀️ Question: do you think your manager understands what motivates you? 🙋🏽♀️🙋🏽♀️ Follow up question: do you think the managers in your organization know what motivates their teams? I would hope the answer to both of those questions is a resounding YES. But the reality is… most managers might not actually know… It […]
- MAY 5S8 E3: Workplace Fairness is a Myth and We Have the Receipts with Cierra GrossLet’s get one thing straight: People Leaders are tired of companies pretending they care about equity while quietly rolling back DEI initiatives and gaslighting employees into thinking they’re the problem.
- MAY 2📓 2nd chances? nah🪃 rehires & DEI ✍🏾 We have a problematic associate who transferred to another department. She applied for her old position. How can we politely tell her no for the position? Context: Position for a parts, sales, service company 📣 Sheila Paquet, HR Manager @ Villani Landshapers: I’m curious about the timeline of her being […]
April 2025
- APR 30📓 headlines, hot takes, and data that hurts🗞️ Here’s the Tea: Big Tech Broke the Morale of Its Workforce 🥀 The TL;DR: Tech’s golden age is over—once-lavish perks (free jerky, unlimited PTO) are gone, layoffs are routine, and workers now face longer hours, hiring freezes, and Wall Street-driven austerity. AI roles thrive while non-AI staff drown in expanded workloads, and even DEI […]
- APR 28S8 E2: Traditional Performance Reviews Are Dead (But Employees Still Want Answers) with Jessica DeVliegerEmployees aren’t just asking for feedback—they’re begging for it.
- APR 28📓 motivation 101How to Motivate Employees: Have you noticed a vibe shift at work? I’m always yapping with my HR friends and recently a lot have all shared employees who seem tired, uninspired and struggling to keep up with all that’s happening in the world. Layoffs. Tariffs. Wars. It’s a lot. Gallup just released their State of […]
- APR 25feedback? never heard of her
- APR 24📓 it’s time to break up…It’s Not You, It’s Your HR Software: Let’s have a reflection moment. Remember when you first got into HR? You might have had those BIG hopes and dreams for how you were going to change the workplace for the better. Strategic initiatives!! Culture-building!! Belonging!! Equity!! A seat at the table!! Instead, you got: ✅ Burned […]
- APR 23📓 news, tea and tips🗞️ Here’s the Tea: Layoffs surge to near-record high 📈 The TL;DR: Federal layoffs hit a pandemic-level high in March (275K+ jobs cut), driven by Elon Musk’s “DOGE” efficiency overhaul—including 216K furloughs. Only early COVID layoffs (2020) were worse. D.C.’s job market is getting wrecked and DC’s local economy is struggling. My POV: The bottom […]
- APR 21📓 do i matter?Employees Want to Feel Like They Matter: True or false: Employees want to feel like they matter. TRUE!!! (Clearly why I’m writing this edition) But what does it mean to “matter”? Let’s start with a definition, my favorite. Matter (noun): the substance of which a physical object is composed. Wait, no – we actually want […]
- APR 21S8 E1: Neutral Policies My Ass: The Fairness Farce with Zach NunnLet’s talk about fairness—or, more accurately, let’s talk about how your company is probably failing at it!
- APR 18📓 calling out BS🛑 stopping the BS ✍🏾 How do you professionally tell someone that their comment was racist or racially biased? Context: We are a private, global company. Most of our locations and HQ are stateside, with a few sites in China and Mexico. We’ve been bringing leaders from Mexico to our mostly white, rural area, and […]
- APR 16📓 a mood boost🗞️ Here’s the Tea: 🔍 Rippling’s Lawsuit Hits a ‘Global Hide & Seek’ Roadblock. The TL;DR: If you don’t know the story, Rippling is suing rival HR tech company Deel for alleged corporate espionage, claiming they planted an employee who snooped through 6,000+ Slack messages before getting caught hiding in a bathroom. Now, they literally […]
- APR 15On My Radar: Your Newest Secret WeaponI’m always on the hunt for HR tech that actually gets it. You know, tools that empower teams, spark momentum, and make work feel a little less like… well, work. To me, the right tech can be a game-changer. It can set a team up for success and help an organization grow in meaningful ways. […]
- APR 13📓 the psychology of moneyThe Psychology of Money: One of the most impactful things an HR team can do? Build strong compensation practices. Pay touches everything at your org from recruiting to performance and retention. And it impacts things like engagement, trust, and equity. I’ve covered this topic across various newsletters, podcasts and resources. 📚 Newsletters to read: 🎧 […]
- APR 11📓 bad attitudes🙃 negative attitudes ✍🏾 When trying to change an organization’s culture, what advice do you have for managing people that have negative attitudes and low expectations? Context: N/A 📣 Margaret Spencer, General Manager @ Unexpected Tours and Training: For this situation, I’d adopt the motto “slow but steady wins the race. “ When people have negative […]
- APR 9HR Confessions: When the Going Gets Tough, the Tough Get CreativeWhen the Going Gets Tough, the Tough Get Creative Confessions? Oh I’m def feeling like Usher in 2004—except instead of burning up with regret, we’re burning up with real talk about some of HR’s messiest challenges. It’s a wild ride where no two days are the same and the unexpected is the norm! The Big […]
- APR 6📓 what your employees ACTUALLY wantEmployees just want _____ 🎵 Last quarter Lauryn Hill inspired my theme of the miseducation of HR and this quarter I pulled some inspo from another music icon. Cyndi Lauper once sang “girls just want to have fun” and it made me think… If girls just want to have fun, what do employees want? Am […]
- APR 3📓 red flags at work😷 IQ tests & asbestos ✍🏾 What should someone do when they’re asked to take an IQ or personality test as part of an interview process? It feels ableist and like a big red flag, but not everyone has the privilege of just opting out of a potential job! Context: Arts nonprofit organization sent an […]
March 2025
- MAR 31📓 the future of HRThe Future of HR: Do you ever feel like HR is at a crossroads? The last few years it feels like there’s this tug – a push and pull of where HR was and where HR wants to go. This entire quarter I’ve tried to demystify what HR’s role is in an effort to create […]
- MAR 28📓 toxic vibes & family drama🙃 unprofessionalism at work ✍🏾 Any tips for handling an unprofessional “HR” person? Context: I work for a small company. The woman who is our “HR” also has other roles such as being the accountant, etc. for the company. She often talks about other employees behind their backs, and has even made fun of HR […]
- MAR 26Leave Law LabyrinthNavigating the Leave Law Labyrinth: Compliance Without Chaos More often than not folks tend to underestimate just how hard HR can be. And if there’s ONE thing that makes our job even harder, it’s trying to keep up with the constantly changing, forever-complicated world of leave laws! Between the Family and Medical Leave Act (FMLA), […]
- MAR 24How HR Drives Value🚩 RED FLAG: When someone questions HR’s ability to drive business value. It can sound something like: “HR is just a cost center.” “HR is focused on feelings not results.” “What does HR even do?” (TOO MUCH IMO!!!) “HR doesn’t impact the bottom line.” “HR is just slowing us down.” Raise your hand if you’ve […]
- MAR 24S7 E12: AI’s Human Side: Making HR More Personalized with Jeet MukerjiI’m back in your ears with another banger of an episode, and this one’s the season finale!
- MAR 21📓 open calendars & language hacks📅 calendars & culture ✍🏽 What do you and your community think of transparent/open calendars for building a culture of transparency? Context: I’m a leadership coach who worked for 15 years at a large company that had a closed calendar culture. (Eg. You can see availability but not the topic of each time block). I served […]
- MAR 17S7 E11: 401(k)s & Chill: Making Retirement Planning Less Painful with Breene MurphyI’ve been on a mission this season to learn something new in every episode, and today?
- MAR 17Lucky Moments in HRThis is a story about a girl named Lucky. Wait, no it’s a story about an HR team named Lucky. Honestly, this is a newsletter about HR and the lucky moments we sometimes experience. I’m trying to have some ✨FUN✨ on this St.Patrick’s Day so I went with the theme of being lucky. But first, […]
- MAR 14📓 benefits Qs & new lawsℹ️ benefit renewals & new laws ✍🏾 What are the 1 or 2 most important questions HR leaders want answered ahead of their benefits renewal choices? Is it funding option education? Plan/cost transparency? Employee satisfaction? Broker commission? Context: Company serves HR teams with our marketplace to research benefits brokerages, offering ratings and reviews for 1000s […]
- MAR 13Unpacking the Power (and Pitfalls) of HR Assessments:Leveraging assessments in HR is kinda like a double-edged sword. Hear me out: they can offer valuable insights that you might never have learned BUT they can also create bias, foster an over-reliance on scores and hinder a candidate’s experience. I’ve never met an HR person who didn’t have some opinion on assessments and how […]
- MAR 1010: S7 E10: Recruiting Hell: The Job No One Understands with Keirsten GreggsJob seekers are frustrated, recruiters are overwhelmed, and everyone’s wondering, “Is it just me, or is this whole system broken?”
- MAR 10Change Management 101Some of you may be wondering, why the heck am I dedicating a whole newsletter to change management? Is that even HR’s job??? – me to myself every day. JK!!! 😬 😬 Historically, change management has been handled by various functions across an organization like the C-Suite, PMOs (project management offices), heads of business units, […]
- MAR 7📓 feedback structures & morale boosts💡 feedback & morale ✍🏾 How do we help/support managers and employees when morale is low and leadership refuses to acknowledge why that is or consider possible solutions? Context: We’re a “start-up” who went public and we were recently delisted from the NYSE. We have about 200 employees; everybody knows we are in financial trouble and […]
- MAR 6Securing Leadership Buy-inSome days, HR feels like the set of a reality show. We’ve got secrets, we’ve got drama, and sometimes we’re just out here trying to make it through the day without crying in a supply closet and telling ourselves to “let it burn.” But instead of burning it all down, I’m here to share some […]
- MAR 35 skills every HR leader should have5 Skills Every HR Person Needs to Master: All this quarter I’ve been tackling the miseducation of HR (thank you Lauryn Hill for the inspo) and diving into HR role and leader profiles. Something that a lot of leaders don’t understand about HR? We are an interdisciplinary function. Our work integrates methods, knowledge and perspectives […]
- MAR 39: S7 E9: From Colleagues to Confidants: The Underrated Power of Work BFFs with Chris HagoodBetween global pandemics, remote work, and the Great Reshuffle, it’s no wonder we’re all feeling a little unhinged!
February 2025
- FEB 27🤓 more DEI drama & culture shifts🦹 villains & crosshairs ✍🏾 My colleague just quit her DEI leadership role because “she no longer wanted to be in the crosshairs of DEI.” Is this a trend? Context: 100 employees, insurance 📣 Alex Clermont, Director of People and Culture @ Steppingstone: It’s hard to say if it’s a trend. Certainly there are some […]
- FEB 24HR’s Perception IssueEver tell someone you work in HR and their reaction and energy towards you just… changes? Or heard the phrase “HR is not your friend.” Maybe you’ve worked with an executive who just didn’t get it. They didn’t view HR as a strategic partner rather an enforcer of policies and procedures. Ugh. OR my favorite […]
- FEB 24S7 E8: Why You Should Never Stop Fighting for Better Treatment at Work with Torin EllisThere’s more to people than what you see when they show up for work.
- FEB 21egos & dress codes
- FEB 17Vol 3: Laws every HR person should knowLaws & HR Today is President’s Day, so I present VOL.3 – laws every HR person should know! Catch up on Vol.1 and Vol. 2. National Labor Relations Act: President at the time: Franklin D. Roosevelt Year: 1935 The situation: The US was struggling during The Great Depression and dealing with: Massive labor strikes were […]
- FEB 17S7 E7: Slam Dunk Leadership: What Basketball Taught Me About HR with Chris HenrichsThere’s so much we can learn from the sports that we love.
- FEB 14navigating tough situations
- FEB 10Can I just do my job?Can I just do my job? ^^HR leaders every day?? This week I’m back with PART TWO. For the last two weeks, I’ve been writing about different HR leader profiles and the types of skills, challenges and qualities they may have. Catch up quick: Part 1: HR Leader Profiles Part 2: HR Leader Profiles Humor […]
- FEB 10S7 E6: Strategic AF: What It Actually Means and Why It Matters with Morgan WilliamsOn today’s episode, you’re going to hear one word a million times…
- FEB 7🤓 values that stick & recognition that matters✍🏾 How do I implement employee recognition programs that don’t feel patronizing to employees? Context: I’m the new HR at an outdoor recreation company. The month before I started, the company announced that they would not be doing merit increases or bonuses for 2024 due to a 34% drop in profits. I’m trying to implement […]
- FEB 3S7 E5: From F&%$#d Up to Fixed: HR Mistakes and Lessons Learned with Kim MinnickToday we’re going to embrace the messy, imperfect, and downright hilarious side of learning from making mistakes.
- FEB 2Part 2: HR Leader ProfilesPart 2: What type of HR leader are you? Last week I dove into part 1 of HR leader profiles. This week I’m back with PART TWO. I know you were anxiously awaiting this conclusion!! I wasn’t going to keep you waiting months like Wicked to see the rest of the story. 🙂 As a […]
January 2025
- JAN 31🤓 DEI pushback and first HR hires✍🏾Any recommendations on how to address questions when you’re trying to use reduced bias practices and it’s resulting in a more diverse applicant pool and you get push back on it from candidates? Context: Wondering how to respond to candidates who ask if identity is a factor in hiring choices and push back on inclusive […]
- JAN 30Part 1: HR Leader ProfilesPart 1: What type of HR leader are you? A few weeks ago, I assigned you homework. Yes, you. Professor Hebba is here to give homework and drop knowledge. If you didn’t catch that edition – here’s a recap of what homework I assigned: Find your job description for your current role. Read it. Is it […]
- JAN 27S7 E4: Unwrapping the Secrets to Better Workplace Connections with Ross LangleyWant to know what’s at the heart of every successful organization?

